Category Archives: Center Policy

Prescriptions/Referrals Required for all Insurance-Billed Massage

New Massage Policy — Effective 9/12/2016

We now require all insurance-billed visits for massage to have a current prescription or referral even if your plan states that you do not need one. Most plans require a prescription or referral so this change will only effect those whose insurance states that a prescription or referral is not needed.

Why the Change?
We are updating our policy at this time because massage therapists are not allowed to diagnose a medical condition and a medical diagnosis is required to submit an insurance claim.

If you do not have a prescription or referral on file, you may obtain one from your MD, ND, or Chiropractor prior to your next visit.

If you don’t have a prescription or referral at the time of your next visit, we can bill you for the massage while you obtain the prescription or referral. Once in hand, we can bill the visit to your insurance.

Please note the prescription/referral must have the following: Diagnosis code(s), Start date (prior to, on, or before the start of your next visit), and Provider name.

If you have any questions regarding this updated policy, please email info@unioncenterforhealing.com.

We understand this may be an added step for some of our clients. Thank you for your continued patronage to the center.

Thank you, UCFH Staff